Legal / KPWorkSpace

Refund & Cancellation Policy

Last updated: July 5, 2026

This policy explains how subscriptions, cancellations, and refunds work for KPWorkSpace. It forms part of our Terms of Service.

1. Subscriptions

KPWorkSpace is offered as a recurring subscription (Plus or Pro), billed monthly or annually through Stripe. Each subscription renews automatically at the end of its billing period until you cancel.

2. Cancelling your subscription

You can cancel at any time — through the billing portal accessible from your account on our website, or by contacting us at gryvdycz@gmail.com. When you cancel:

• your plan stays active until the end of the period you have already paid for;
• you will not be charged again;
• we do not provide prorated refunds for the unused part of a billing period, except where required by law or as described below.

3. Consumer right of withdrawal (EU/EEA)

If you are a consumer in the EU/EEA, you generally have a 14-day right to withdraw from the purchase of a digital service. Because the Service is made available to you immediately, by starting to use it during the 14-day period you expressly request that we begin performance right away. If you then withdraw within 14 days, you may be charged a proportionate amount for the part of the service already provided, and we will refund the remainder. Once the service has been fully performed for a billing period with your prior consent, the right of withdrawal for that period no longer applies.

4. Refunds

Beyond your statutory rights, we want the Service to be fair. If you are unhappy shortly after a charge — in particular a first-time or an annual renewal charge — contact us at gryvdycz@gmail.com within 14 days and we will consider a refund in good faith, taking into account your usage during the period. Approved refunds are issued to your original payment method via Stripe.

5. Price changes

If we change the price of your plan, we will notify you in advance and the new price applies from your next renewal. You can cancel before the renewal if you do not wish to continue at the new price.

6. Failed payments

If a renewal payment fails, we may retry the charge and may suspend access to paid features until payment succeeds. If payment is not resolved, the subscription may be cancelled.

7. Chargebacks

If you believe a charge is incorrect, please contact us first so we can help — this is usually faster than a bank dispute. Initiating a chargeback without contacting us may result in suspension of your account pending resolution.

8. Contact

For billing questions, cancellations, or refund requests, contact Karel Pelcak at gryvdycz@gmail.com.